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Terms & Conditions

Customer Care

At Mucktails, we value our customers and their satisfaction. We are committed to providing high-quality products made with natural ingredients that are suitable for all skin types. If you have any questions or concerns, please do not hesitate to contact us through our customer service channels. We are always happy to assist you.Our Customer Care policy is designed to ensure that you have a smooth and hassle-free experience when shopping with us. We offer a range of services, including fast and reliable shipping and secure payment options. If you would like to learn more about our policy, please do not hesitate to contact us.

Privacy & Safety

Privacy & Safety

At Mucktails, we take the privacy and safety of our customers very seriously. We collect only the information that is necessary to process your orders and to provide you with the best possible service. We will never share your personal information with any third parties without your consent. We use secure payment gateways to process your transactions, and we employ state-of-the-art security measures to protect your data from unauthorized access. If you would like to learn more about how we handle your personal information, please read our Privacy Policy.

Wholesale Inquiries

If you are interested in carrying Mucktails products in your store, please contact us through our business email. We offer a wide range of products that are perfect for retailers who are looking to expand their inventory. We are committed to providing our wholesale partners with high-quality products, competitive pricing, and exceptional customer service.

Terms for Shopping our Site

In order to use our website you must be the age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website if doing so is prohibited in your state or under any law or regulation applicable to you. When buying an item, you agree that: (i) you are responsible for reading the full item listing before purchasing: (ii) you enter into a legally binding contract to purchase an item when you complete the checkout payment process. The prices we charge for our products are listed on the product page. We reserve the right to change our prices at any time, without notice, and to correct pricing errors that may inadvertently occur. We currently do not accept refunds or exchanges of any kind due to the nature of our products. However, we believe in customer service so, should you have an issue with your order, please contact us via email within seven (7) business days of receiving your order and we would be happy to discuss possible resolutions, within reason, on a case by case basis. Please note, not all requests will be accommodated. Requests for assistance for products based on aesthetic reasons (i.e., don't like scent/flavor/color of product) will not be refunded or exchanged. We cannot be held responsible for items that are lost or damaged in transit by the carrier. We will do our best to ensure that all of your items are safely packaged at the time of mailing.

Payment Methods

    Credit / Debit Cards PAYPAL Offline Payments
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